Customer Care

With Mobility Solutions Trading Company (MSTC), the official and exclusive distributor of BYD cars in Jordan, embark on an exceptional journey into the world of BYD vehicles.

At MSTC, our philosophy revolves around providing you with an unparalleled experience throughout your entire BYD journey, from purchasing your car to its long-term maintenance.

To deliver on our promise of exceptional customer satisfaction, we have established a dedicated Customer Service Department that handles:

1. Regular customer satisfaction surveys to assess your experience and identify areas for improvement.

2. Prompt responses to any complaints or feedback you may have, ensuring their swift and thorough resolution.

3. A "Customer Voice" channel to receive your feedback and suggestions regarding our services in showrooms, workshops, and spare parts outlets.

A commitment to seriously consider all your suggestions and incorporate them into our plans to enhance our services and provide you with a better experience.

With MSTC, your BYD journey is a pleasant and effortless one, filled with comfort and confidence. Welcome to the extraordinary world of BYD!

Please enter your information or contact us on our landline 06-5505960, we will contact you shortly.